OUR CARRIERS

As soon as your order is dispatched, you will receive an e-mail with a parcel number that you can use to track your order.

OUR COMMITMENTS AND RETURNS POLICY

KNIFE LEADER COMMITMENTS

Whatever your choice, the Knife Leader team prepares and dispatches your parcel within 24 to 48 hours of receiving your product. We will then send you a link so that you can track the progress of your order in real time.  

Our packaging commitment: Our migrating utensils are precious to us, so we take good care of them! The parcels sent by our team are neutral in appearance, protected by padding, like a cosy little nest. Particular care is taken with parcels containing fragile products.

Returns policy

To return a product, it must be new and unused, with its packaging in perfect condition and in a blister pack (if there is a blister pack). You can return the item to us (by notifying us in advance by e-mail) up to 60 days after your purchase. We will refund you within 10 working days of receipt.

PLEASE NOTE : if you exercise your right of withdrawal, the initial shipping costs will be deducted from the refund. To find out more about the right of withdrawal, see our General Terms and Conditions.

INTERNATIONAL DELIVERY RATES

The rates shown may vary depending on the volume of the parcel sent.

ALL ORDERS OVER €149 HAVE FREE SHIPPING

PS : KnifeLeader does not deliver to Malta and Cyprus 

  Mondial Relay HomeMondial RelaySDAChronopostChronopost pick-upDPDColissimo InternationalDHL
Germany8,99€9,99€10,99€39,90€
Austria12,99€11,99€39,90€
Belgium9,99€6,99€10,99€
Bulgarie24,99€69,90€
Croatie20,99€69,90€
Denmark13,99€11,99€69,90€
Spain11,99€8,99€13,99€39,90€
Estonia16,99€69,90€
Finland13,99€11,99€69,90€
Greece13,99€69,90€
Hungary16,99€69,90€
Ireland13,99€11,99€69,90€
Italy7,99€13,99€11,99€39,90€
Latvia16,99€69,90€
Lithuania16,99€69,90€
Luxembourg10,99€6,99€10,99€
Netherlands8,99€10,99€69,90€
Poland14,99€69,90€
Portugal9,99€13,99€69,90€
Romania24,99€69,90€
Slovakia16,99€69,90€
Slovenia16,99€69,90€
Sweden13,99€11,99€69,90€
Switzerland11,99€33,90€
Czechia14,99€69,90€
United Kingdom11,99€9,99€59,90

Belgium6,99€
Luxembourg6,99€
Italy7,99€
Germany8,99€
Spain8,99€
Netherlands8,99€
Portugal9,99€
United Kingdom9,99€
Austria11,99€
Denmark11,99€
Finland11,99€
Ireland11,99€
Sweden11,99€
Switzerland11,99€
Greece13,99€
Poland14,99€
Czech Republic14,99€
Estonia16,99€
Hungary16,99€
Latvia16,99€
Lithuania16,99€
Slovakia16,99€
Slovenia16,99€
Croatia20,99€
Bulgaria24,99€
Romania24,99€

SHIPMENTS IN FRANCE

CarrierDelivery TimeCart less than 59€Cart between 59€ and 99€Cart more than 99€
Mondial relay  ECO Delivery to pickup point3 to 5 days4,99€FreeFree
DPD  Express Home Delivery24/48h6,99€6,99€Free
DPD Pickup   Express to pickup point24/48h6,99€6,99€Free
Chrono   Express Home Delivery

24h (if order placed

before 12:00)

11,99€11,99€9,99€

SHIPMENTS TO FRANCE OVERSEAS

ZoneDelivery TimePrice

French Guiana

Guadeloupe

Martinique

Mayotte

Réunion

Saint Pierre and Miquelon

3 to 10 days

49,99€

French Polynesia

New Caledonia

3 to 10 days119,99€

Saint Barthélemy

Saint Martin

No carrier available-

In the event of delays or problems with your delivery, please do not hesitate to contact our customer service department by e-mail: hello@knifeleader.eu